PRIVACY policy

The controller of your personal data is Margaux Coudron, entrepreneur individuel (EI), publisher of the site lamaraisienne.fr. Contact details are listed in the legal notice.

For any question about your data, write to contact@lamaraisienne.fr.

We collect three families of data, and nothing else.

• →Account data: email address, first name, last name and preferred language (French or English). They are needed to create your account, recognise you and show you the interface in your chosen language.
• →Application data: everything you fill in on your profiles. Identity, employment situation, declared income, housing situation, free-text answers to the Presentation step, profile photo, and supporting documents you upload: ID document, payslips, Avis d'imposition (French tax notice), rent receipts, etc., depending on your situation.
• →Subscription data: your plan, its status and the dates of the current period. Bank details never travel through our servers: they are handled directly by our payment provider.

We do not collect any data without your knowledge, and the service involves no profiling and no automated decision-making with legal effects on you.

• →Deliver the service: build, update and produce your rental files. Legal basis: performance of the contract between us.
• →Draft your application texts with AI help: rephrase your answers into a presentation a landlord can read. Legal basis: performance of the contract. The exact data sent is detailed in article 4.
• →Send you the service emails: sign-up confirmation, sign-in link, password reset. Legal basis: performance of the contract.
• →Manage your subscription and our accounting duties: billing and retention of accounting records. Legal bases: performance of the contract and our legal obligations.
• →Answer your messages: the contact form sends us by email your name, your email and your message, only for the time it takes us to answer. Nothing is kept in our database. Legal basis: our legitimate interest in replying to people who write to us.

Your data is not sold, rented, or shared with third parties for advertising. It is accessible only to the publisher and to the technical providers strictly needed for the service to work.

Processing performed outside the European Union is governed by the Standard Contractual Clauses adopted by the European Commission, with additional technical measures where relevant.

• →Account and application data: kept as long as your account exists. They are deleted when you ask to close your account. Accounts that have never subscribed and have been inactive for sixty days are deleted automatically. A warning email is sent five days before deletion.
• →Uploaded documents: kept until you delete them yourself, and at the latest until your account is closed. You can delete any of them at any time from your account.
• →Billing data: kept for ten years from the relevant accounting year, as required by accounting rules.

Under the General Data Protection Regulation and the French Data Protection Act, you have the following rights over your personal data:

• →Access: get a copy of the data we hold about you.
• →Rectification: correct inaccurate or incomplete data. Most of it can be edited directly from your account.
• →Erasure: have your data deleted.
• →Portability: receive your data in a structured, commonly used format.
• →Objection and restriction: object to processing or ask for it to be restricted.

These rights are exercised by a simple message to contact@lamaraisienne.fr. We reply within one month. If our answer does not satisfy you, you may lodge a complaint with the Commission nationale de l'informatique et des libertés (the French data protection authority), 3 place de Fontenoy, 75007 Paris.

The site only sets cookies that are strictly necessary to its operation: those that keep your authenticated session, set by our database provider when you sign in; and a NEXT_LOCALE cookie, set by the site, that remembers your chosen interface language (French or English).

We use no advertising cookies, no social network tracker and no audience measurement tool that sets a cookie. That is why no consent banner appears: the regulation does not require one for cookies that are strictly necessary to the service you asked for.

We measure the site’s audience with Vercel Web Analytics, a tool served by our host that does not set any cookie and does not identify visitors.

You can delete these cookies from your browser settings. You will then be signed out of the service.

Your data is isolated by account at the database level itself: one account cannot technically read another account's rows. The files you upload are stored in a private space and are only accessible through short-lived links generated at your request. Traffic to the site is encrypted.

This policy may change, in particular if a new provider joins the service. Any substantial change will be flagged to you by email or in your account. The last-updated date appears at the top of this page.